During Your Apprenticeship
Resources for Current Apprentices
82 articles
- What are my apprenticeship onboarding actions?
- Completing the Induction Form
- Signing the Training Plan
- Completing Onboarding Modules
- Attending your Flying Start session
- Apprentice Onboarding: Your Step-by-Step Action Guide
- When Is My Flying Start? Finding Your Date and What to Do If the Invite Email Is Missing
- Introduction to Functional Skills
- Functional Skills Evidence Requirements
- Retrieving Lost Maths and English Evidence
- Functional Skills Learning Support
- Functional Skills Exam Process
- Functional Skills Exam Setup and Technical Requirements
- Receiving Functional Skills Exam Results
- How to submit Maths or English evidence
- Our Approach to English and Maths Support: Practical Skills for Professional Success
- Your Support Pathway: Next Steps After Your Initial Assessment
- How to Opt Out of Functional Skills (English and Mathematics)
- Accessing Your Community Hub Account
- Your Multiverse Toolkit: Platform, Experts, and Atlas
- How To Update Personal Details
- Coach Chat
- Downloading Learning Content from My Multiverse
- Accessing Learning Modules
- Navigating and Managing Apprenticeship Surveys
- Multiverse Atlas: Your AI Guide
- How to Use the Portfolio and EPA Tool
- How to change your Line Manager
- Logging Objectives
- I am missing modules I have completed in the past
- Introducing an In-App Inbox
- Why does a module in Multiverse show as incomplete even after completing activities?
- Joining Community Groups
- How to Access and Troubleshoot Asynchronous Learning Modules on The Platform
- Troubleshooting Module Progress, Overdue Statuses, and Enrolment Flags
- Guide to Recording Evidence of Learning (EoL) on The Platform
- Progress Reviews: The New Live Meeting Process
- Progress Reviews: Completing Your Review Form
- Why an Activity Shows "Not Included in Selection of Participants"
- Why Your Off-the-Job (OTJ) Hours Look Different Across Platforms
- How Competency and KSB Tracking Works on The Platform
- Troubleshooting Progress Review Booking
- Managing Communication Preferences
- Completing Apprenticeship Projects
- Project Submission and Feedback: How AI Marking Works
- What to Do If You Get "Upload Error 400" When Adding Project Evidence
- How to Remove a Completed Project From Your Portfolio Export
- How do I access project feedback and resubmit?
- Troubleshooting Project Submissions and Locked Reviews
- How do project deadlines work?
- What should I do if I don’t understand or agree with the feedback?
- What do the project statuses mean?
- How to Submit a Project on The Platform
- My Impact Story Shows As Incomplete And I Cannot Submit My Project
- Understanding Off-The-Job (OTJ) Training for Your Apprenticeship
- Why an OTJ Entry Shows as "Non-Compliant"
- OTJ Time Requirements and Calculation
- How to Log Off-the-Job (OTJ) Training Hours
- Criteria and Categories for Off-The-Job (OTJ) Training
- Choosing the Right OTJ Category for Your Activities
- Why Your Off-the-Job (OTJ) Hours Target Has Reduced
- Some of your OTJ hours are now auto-logged