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During Your Apprenticeship
During Your Apprenticeship
Resources for Current Apprentices
37 articles
What is the Support Hub for?
How can I share feedback about my experience?
Onboarding Tasks
What are my apprenticeship onboarding actions?
Completing the Induction Form
Signing the Training Plan
Completing Onboarding Modules
Attending your Flying Start Session
Session Attendance
Receiving Delivery Session Invites
Coaching or Group Learning Session Absence
Issues Joining a Live Session
Accessing Session Recordings and Transcripts
Attending a Launch Meeting
Live Session Issues
I’m having Network/Connection issues
My Speaker isn't working
My Camera/Microphone is not working
Functional Skills
Opting Out of Functional Skills Requirements
How does the Functional Skills policy update affect current apprentices?
Retrieving Lost Maths and English Evidence
Functional Skills Exam Process
Receiving Functional Skills Exam Results
How to submit Maths or English evidence
Confirming Your Apprenticeship on the Government Portal
Confirming your Apprenticeship on the Apprenticeship Service
Platform Support
Accessing Your Community Hub Account: Troubleshooting
How To Update Personal Details
Receiving Multiverse Emails: Troubleshooting
Logging Off-The-Job (OTJ) Training Hours
Coach/Guide Chat
Downloading Learning Content from My Multiverse
Accessing Learning Modules
Apprentice Benefits
Additional Apprentice Benefits
Registering for UNiDAYS
Change of Employment Status
Navigating Parental Leave During an Apprenticeship
Additional Learning Need Support
Receiving Support for an Additional Learning Need
Receiving Wellbeing Support and Reporting Concerns
End Point Assessment
Receiving your EPA Result and Certificate
EPA Gateway Forms: Troubleshooting
What Qualification Will I Receive?
