Multiverse

How to log in and troubleshoot issues with accessing the Community Hub

Accessing Your Community Hub Account

Everything you need to build skills, track progress, and get support—all in one place.

Your Multiverse Toolkit: Platform, Experts, and Atlas

How apprentices can update details such as their name, address, telephone number and preferred pronouns

How To Update Personal Details

Coach Chat

How to download content from My Multiverse to enable offline learning and note-taking

Downloading Learning Content from My Multiverse

Accessing Learning Modules

Navigating and Managing Apprenticeship Surveys

Multiverse Atlas: Your AI Guide

Navigating the Portfolio Tool

Completing Progress Reviews

How to change your Line Manager

Logging Objectives

I am missing modules I have completed in the past

Introducing an In-App Inbox

Why does a module in Multiverse show as incomplete even after completing activities?

Joining Community Groups

How to Access and Troubleshoot Asynchronous Learning Modules on The Platform

Troubleshooting Module Progress, Overdue Statuses, and Enrolment Flags

Guide to Recording Evidence of Learning (EoL) on The Platform

Progress Reviews: The New Live Meeting Process

Progress Reviews: Completing Your Review Form

This article explains why an activity shows the 'not included in selection of participants' message and how to unlock it by completing the previous step in the learning path.

Why an Activity Shows "Not Included in Selection of Participants"

Why your Off-the-Job (OTJ) hours can show different totals on Sidekick, Guidance Hub, the Apprentice Dashboard and the LPD, including after a Break in Learning or Gateway, and how to…

Why Your Off-the-Job (OTJ) Hours Look Different Across Platforms

Platform Support

Find answers and get help from Intercom Support and Community Experts

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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