Why does a module in Multiverse show as incomplete even after completing activities?
If your module in Multiverse is not being marked as complete, it is often due to incomplete activity requirements. This guide explains the typical completion criteria and provides troubleshooting steps to ensure your progress is accurately tracked.
Additionally, note that a green tick will appear next to an activity once it has been successfully completed and marked by the system. This visual indicator provides quick confirmation of your progress.
Completion Criteria for Multiverse Modules
To successfully mark a module or section as complete, follow these steps:
Post a Topic or Discussion: - Create a new post within the designated activity section (e.g., "Applying your skills" or discussion-based modules).
Comment on a Peer’s Post: - In addition to posting your own content, you must leave a comment on another learner's topic or post. Both actions are necessary for the system to register completion.
Remember that for a module's completion to register, you must complete both actions; only performing one action, such as creating a topic, won't suffice.
Common Scenarios and Solutions
"Applying Your Skills" Module
Be sure to both create a topic and comment on a peer’s topic for completion.
Refresh the page after completing both actions to allow the status to update.
Data & Insights Community Circle
For this activity, the requirements are the same: post your own content and respond to someone else’s post.
Refresh or re-login if your progress doesn't update immediately.
Troubleshooting Tips
If you've followed all steps and the module still shows as incomplete:
Refresh the Page: Sometimes the system needs a refresh to update your completion status.
Log Out and Log In: Logging out and back in can force a sync of completion data.
Verify All Requirements Are Met: Double-check that you’ve completed both required actions: posting a topic and commenting on a peer’s topic.
Check Platform Requirements: Ensure that all specific actions listed in the activity guidelines are followed. Some activities may have additional requirements.
Contact Support: If issues persist even after completing all necessary actions, reach out to Multiverse support for guidance.
Related Topics
How to create a topic in Multiverse discussions
Best practices for engaging in forum activities
Resolving activity tracking issues