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Why does a module in Multiverse show as incomplete even after completing activities?

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Why does a module in Multiverse show as incomplete even after completing activities?

If your module in Multiverse is not being marked as complete, it is often due to incomplete activity requirements. This guide explains the typical completion criteria and provides troubleshooting steps to ensure your progress is accurately tracked.


Completion Criteria for Multiverse Modules

To successfully mark a module or section as complete, follow these steps:

  1. Post a Topic or Discussion: - Create a new post within the designated activity section (e.g., "Applying your skills" or discussion-based modules).

  2. Comment on a Peer’s Post: - In addition to posting your own content, you must leave a comment on another learner's topic or post. Both actions are necessary for the system to register completion.

Common Scenarios and Solutions

"Applying Your Skills" Module

  • Be sure to both create a topic and comment on a peer’s topic for completion.

  • Refresh the page after completing both actions to allow the status to update.

Data & Insights Community Circle

  • For this activity, the requirements are the same: post your own content and respond to someone else’s post.

  • Refresh or re-login if your progress doesn't update immediately.

Troubleshooting Tips

If you've followed all steps and the module still shows as incomplete:

  • Refresh the Page: Sometimes the system needs a refresh to update your completion status.

  • Log Out and Log In: Logging out and back in can force a sync of completion data.

  • Verify All Requirements Are Met: Double-check that you’ve completed both required actions: posting a topic and commenting on a peer’s topic.


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