When participating in apprenticeship programs through Multiverse, it’s essential to keep your personal information up-to-date. This article serves as a step-by-step guide for apprentices needing to update critical details such as their name, email address, home address, telephone number, and preferred pronouns. Such updates ensure that communications and documents reflect the most current information.

Apprentices can update their personal information easily by following these detailed steps.

First, visit the following URL to log into your account on the Multiverse platform: https://platform.multiverse.io. Ensure you have your login credentials ready.

Once logged in, click on the 'Home' button. This will direct you to your main apprentice dashboard where you can access various user-specific resources and settings.

In the top right-hand corner of the dashboard, you will find a person icon. Click this icon and select 'User settings' from the dropdown menu to proceed to your account settings.

You will see options for different types of information you can update. Click on 'Personal info' to update your name or telephone number. Choose 'Address info' to update your home address or similar details. If it is your email address that you want to update, and there is no option for this, please get in touch with our Support Team via the widget in the bottom right-hand corner of this page, and they will be able to change this for you.

Enter or edit your information in the relevant fields. Be sure to double-check all entries for accuracy. Once you have made all the necessary changes, click the save button to confirm and update your details.