Overview
Managing your Multiverse account and preferences is straightforward. If you need to unsubscribe from emails or texts we've simplified the process for you. We aim to ensure you can easily control what you receive from us.
Please Note: If you choose to unsubscribe, please be aware that re-subscribing could involve additional steps later. We recommend considering your decision to unsubscribe carefully to avoid any future inconvenience.
Unsubscribing from Emails
Unsubscribing from marketing emails is simple:
Locate the Latest Email: Find the most recent marketing email from us in your inbox. This could be a new programme opportunity, newsletter or update.
Click the Unsubscribe Link: You'll see an unsubscribe link at the bottom of the email, click the link and you will get unsubscribed from the emails. NB: There are no unsubscribe links on essential emails, such as application updates or learning reminders. If you’d like to discuss the status of your application or apprenticeship, head over to the chat widget at the bottom of this page.
Encountered Issues?
Just head over to the chat widget at the bottom right of this page. Type “unsubscribe”, follow the prompts and the bot will connect you to our support team who can assist further.
Unsubscribing from SMS
To unsubscribe from SMS messages, follow these steps:
Use the Chat Widget: Find the chat widget at the bottom right of this page.
Initiate the Request: Type “unsubscribe” in the chat, follow the prompts and the bot will connect you to our support team who can assist further.