Overview
If your session took place via the Multiverse platform and was recorded, you will be able to find the recording and transcript via your Multiverse platform. This guide will explain how.
Please note: If your session took place via Zoom/Teams, this guide won’t apply. Instead please contact the meeting host if you need the recording or access to a transcript.
How to Access a Session Recording
Want to re-watch or catch up on a session hosted via Multiverse Video Conferencing?
Here’s how to access the recording:
Log in to the Multiverse Platform
Visit the ‘Live Sessions’ Page
Click on ‘Past’ to view past sessions
Click ‘View Recording’. Please note that the recording may take a few hours to encode. If you get a ‘recording not ready message,’ please check back later.
How to Access a Session Transcript
Transcripts are now accessible through the platform for sessions that took place via Multiverse Video Conferencing and were recorded.
Here’s how to access a session transcript:
Log in to the Multiverse Platform
Visit the ‘Live Sessions’ Page
Click on ‘Past’ to view past sessions
If a recording is available, the transcript will appear underneath it ~5 minutes after the meeting has ended.
Experiencing issues? Our Support Team is on hand to help. You can raise a ticket with the support team via the widget in the bottom right-hand corner of this page.