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Functional Skills Learning Support

Maths and English learning support options, pathways, and how to book

Updated over 2 months ago

Overview

This article outlines the learning support options and preparation steps before booking your Functional Skills exam.


What learning support is available for Functional Skills exams?

If you're enrolled in an apprenticeship programme and opted into functional skills requirements but do not have evidence of an existing Level 2 qualification in maths or English, don't worry! We offer learning support to help you achieve these qualifications alongside your apprenticeship.

Step 1: Complete a Diagnostic Assessment

Begin by taking a diagnostic assessment on your My Multiverse platform (my.multiverse.io) under 'Modules'. This assessment will give you valuable insights into your strengths and areas for improvement concerning the maths/English exam criteria. Based on your results, we will provide tailored resources and support to help you succeed in your Functional Skills Exams.

Step 2: Engage with Your Tailored Learning Pathway

After your diagnostic assessment, you'll receive specially selected self-paced learning units focusing on the areas where you need support. These resources can be found in the left-hand navigation menu under diagnostic assessments. Feel free to progress through them at your own pace, but we recommend doing at least one unit per week. There will also be an option within your pathway to book live sessions with a tutor if you need further support.

Step 3: Complete Your Exam Readiness Assessment

Once you've finished your Functional Skills diagnostic and all the content in your personalised learning journey, it’s time for the exam readiness assessment. This practice exam will assess whether you are ready to take the exam.

Step 4: Sign Up for a Live Session with a Functional Skills Coach

If you are taking an English exam or achieved less than 75% in your maths exam readiness assessment, you'll need to sign up for a mandatory live session with a Functional Skills Coach. This session will be your final check-in before scheduling your exam. Please make sure to complete your exam readiness tests before attending!

Step 5: Book Your Exams

Once you’ve completed the exam readiness assessment and received confirmation from your Functional Skills Coach that you're exam-ready, you can go ahead and book your exam!


I need extra help with my maths/English pathway. What should I do?

If you're looking for immediate support, just ask Atlas! Atlas is our built-in AI learning assistant, ready to assist you with your Functional Skills learning needs.

You can ask Atlas for help with:

  • Explaining why certain answers are correct or incorrect

  • Clarifying the meaning of unfamiliar words

  • Requesting additional practice questions

  • Grading sample writing prompts

If you need more personalised help, don't hesitate to book live sessions with Functional Skills Coaches! Your learning pathway will offer options for Office Hours for general guidance, or you can schedule a tutoring session for assistance with specific concepts.


What Are the Grade Boundaries? 📈

Understanding the grading system is crucial for your preparation. Here’s what to keep in mind:

  • Maths: Total Marks - 60 | Pass Mark Percentage - 58-60%

  • Reading: Total Marks - 30 | Pass Mark Percentage - 50-57%

  • Writing: Total Marks - 44 | Pass Mark Percentage - 59%

  • Communicating: Achieve 100% of objectives!


Frequently Asked Questions

How long does the learning journey take?

  • The duration varies based on your starting level of experience. If you’re confident in all areas, it may take just a few hours of preparation. However, if you have several areas to develop, it could take much longer.

Why isn’t there a diagnostic test or exam readiness section for the Communicating exam?

  • The Communicating exam is assessed live rather than through written answers. To prepare for this exam, you’ll find a section titled 'Communicating Exam' within your English pathway, which will provide helpful guidance.

I received feedback that my answer was incorrect, but I believe it might be an error.

  • Start by asking Atlas, your AI learning assistant, for clarification. If you still think there’s a mistake, please contact our support team, and they will investigate.

What should I do if my organisation doesn’t allow me to access Zoom for office hours or tutoring sessions?

  • If you can’t access Zoom on your work laptop, we recommend forwarding the invite to a personal device. If this isn’t possible, please reach out to our support team for assistance.


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