How will I receive the results of my maths and English exams?
Once you have sat a Functional Skills exam (maths, reading, writing or communicating), you will receive results via email from a Multiverse email address.
Timelines vary depending on the type of exam:
Reading, Writing or Maths exams: Allow 6-10 working days.
Communicating exam: Results will be sent within 6 working days
What happens if I pass a Functional Skills Exam?
Congratulations!
If the exam you passed was Maths, Reading or Writing, the only action required is to celebrate!
If the exam you passed was Communicating, there is one small action: you’ll need to sign and submit your exam feedback form. Your exam feedback form can be found in your English learning pathway on your My Multiverse platform under ‘Communicating Exam Results.’ Please sign (type your name) and date the form, then submit it by starting a new chat conversation via the Support Hub.
Receiving your Functional Skills Certificate
You’ll receive your official certificate acknowledging you have passed the Functional Skills exams at your home address within a few months. Please make sure your address is up to date in the Multiverse Platform so that it is sent to the correct address. You can check using this guide.
Once you have passed your Functional Skills exams, you don’t need to wait for the physical certificate to arrive to go through Gateway at the end of your apprenticeship. We’ll automatically add your pass to your Personal Learning Record, meaning no action is required from your side. If you are eager to have an e-certificate for your records, you can request one from the Support Team.
What happens if I fail a Functional Skills Exam?
Multiverse funds two attempts for each Functional Skills exam. You can unlock a third attempt if you demonstrate engagement by completing at least 80% of assigned modules on the learning platform before you took your first two attempts.
Retaking Maths, Reading, & Writing Exams
To support you in preparing for your next attempt, please book in for a Functional Skills Clinic Session. You will be emailed the link to book a Clinic in the event of a failed result. In this session, a coach will review your exam breakdown and guide you on how to make the most of the resources available in our Content Library.
Functional Skills Clinic Booking Links:
Maths: https://calendly.com/mathsteam/fs-maths-fails-clinic
Reading or Writing: https://calendly.com/functionalskillsbooking/fails-clinic
Before attending, please review your grade breakdown which is located in your diagnostic and learning modules under ‘Exam Results’.
Retaking Communicating Exam
To support you in preparing for your next attempt, here are your next steps:
Read your feedback. This can be found in your My Multiverse module under the ‘Communicating Exam Results’ tab. This will help you understand why you did not pass this time.
Sign the feedback form (type your name and date)
Submit the signed form by starting a new chat via the Support Hub.
Book a feedback session via the link in your result email to discuss your feedback and actionable tips for the retake. In this session, you will also be provided with the date for your retake.
How can I find my grade breakdown report?
You can find your grade breakdown in the Maths/English My Multiverse Exam Readiness module under ‘Exam Results’. If you have been informed of your overall result but cannot access your result breakdown, please reach out to our support team.