Multiverse

Essential Guide to Accelerate People's (AP) Christmas 2025 Plans

Essential Guide to 1st for Awarding's Christmas 2025 Plans

Your End Point Assessment: What It Is and What Happens at Each Stage

Guidance for Apprentices relating to their End-Point Apprenticeship Assessment

End Point Assessment

What to expect from your Gateway meeting, how to complete your Gateway forms, and what to do if a form is missing or needs correcting.

When and how should I complete my Gateway forms?

The role of the Multiverse Success Coach during EPA, their support areas, and ESFA regulations on direct assessment input.

What support is available during the EPA period?

This article covers what to expect from each EPAO, what to do if your confirmation does not arrive, and how to request a reschedule.

When will I receive my EPA date after my Gateway?

What can I bring to my remote EPA?

Preparing the Environment for a Remote End-Point Assessment (EPA)

Steps to take if your EPA interview link is missing or not found, including checking spam and contacting Multiverse support urgently.

I am missing my EPA interview link

Responding to technical issues during an EPA interview, including immediate assessor notification and contacting support for disconnections.

I am experiencing a technical glitch during my EPA interview

Where can I access EPA resources?

Portfolio Data Redaction Guidance

A guide to EPA project deadlines, extension policies, and mandatory assessment preparation time.

What are the rules and processes for managing EPA project deadlines and assessment reschedules?

Help with EPA bookings and general support

EPA Logistics and Support

Work-Based Projects can be resubmitted only before the original deadline; late resubmissions are not accepted.

Can I change my EPA work-based project after I have submitted it?

Instructions on submitting work-based projects (may also be known as project proposal, AM1 or EPA project)

When and how should I submit my EPA work-based project?

How to change your Work-Based Project idea, requiring EPAO approval and no deadline extension. Contact EPAO directly for consent.

Can I change my EPA work-based project idea?

What is the word count for the work-based project?

Guidelines for Apprentices to request Work-Based Project (WBP) extensions, pauses, or special considerations via Success Coaches and the EPAO.

Requesting an EPA Work-Based Project (WBP) Extension or Special Consideration

Explains the Work-Based Project Declaration Form, which requires signatures from the individual and a manager to confirm authenticity.

What is the work-based project declaration form?

Guidance on Work-Based Projects that form part of some programme's EPA

Work-Based Projects

The timeline and delivery of EPA certificates, how to change delivery address, and resolve missing/damaged certificates.

When and how will I receive my EPA certificate

Qualifications from apprenticeships, UCAS points policy, and credit transfer for degree-level apprenticeships to higher education.

What qualification will I receive by completing an apprenticeship?

EPA result grades, timeline (10-15 working days), notification method, and steps to take if results are delayed or missing.

When and how will I receive my EPA results?

Support and next steps if you don't pass your EPA, covering notification, resubmission attempts, and Success Coach guidance.

What support is available if I don't pass my EPA?

The EPA appeal process, outlining valid grounds, evidence requirements, and the importance of speaking with your Success Coach.

Can I appeal my EPA result?

Understanding EPA Results and Qualifications

Results and Certification

Find answers and get help from Intercom Support and Community Experts

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