Multiverse

What to expect from your Gateway meeting, how to complete your Gateway forms, and what to do if a form is missing or needs correcting.

When and how should I complete my Gateway forms?

The role of the Multiverse Success Coach during EPA, their support areas, and ESFA regulations on direct assessment input.

What support is available during the EPA period?

This article covers what to expect from each EPAO, what to do if your confirmation does not arrive, and how to request a reschedule.

When will I receive my EPA date after my Gateway?

What can I bring to my remote EPA?

Preparing the Environment for a Remote End-Point Assessment (EPA)

Steps to take if your EPA interview link is missing or not found, including checking spam and contacting Multiverse support urgently.

I am missing my EPA interview link

Responding to technical issues during an EPA interview, including immediate assessor notification and contacting support for disconnections.

I am experiencing a technical glitch during my EPA interview

Where can I access EPA resources?

Portfolio Data Redaction Guidance

A guide to EPA project deadlines, extension policies, and mandatory assessment preparation time.

What are the rules and processes for managing EPA project deadlines and assessment reschedules?

Help with EPA bookings and general support

EPA Logistics and Support

Find answers and get help from Intercom Support and Community Experts

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

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Connect the tools your team already uses to bring data in.

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A quick lap of the product so you know where everything lives.

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This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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