Multiverse

Apprenticeship Assessment

Essential Guide to Accelerate People's (AP) Christmas 2025 Plans

Essential Guide to 1st for Awarding's Christmas 2025 Plans

Your End Point Assessment: What It Is and What Happens at Each Stage

A programme-specific guide to EPA preparation materials, covering both the Portfolio/Scenario Demonstration method and the AM1/AM2 Work-Based Project method.

What Do I Need to Prepare for My End Point Assessment (EPA)?

Guidance for Apprentices relating to their End-Point Apprenticeship Assessment

End Point Assessment

What to expect from your Gateway meeting, how to complete your Gateway forms, and what to do if a form is missing or needs correcting.

When and how should I complete my Gateway forms?

The role of the Multiverse Success Coach during EPA, their support areas, and ESFA regulations on direct assessment input.

What support is available during the EPA period?

This article covers what to expect from each EPAO, what to do if your confirmation does not arrive, and how to request a reschedule.

When will I receive my EPA date after my Gateway?

What can I bring to my remote EPA?

Preparing the Environment for a Remote End-Point Assessment (EPA)

Steps to take if your EPA interview link is missing or not found, including checking spam and contacting Multiverse support urgently.

I am missing my EPA interview link

Responding to technical issues during an EPA interview, including immediate assessor notification and contacting support for disconnections.

I am experiencing a technical glitch during my EPA interview

Where can I access EPA resources?

Portfolio Data Redaction Guidance

A guide to EPA project deadlines, extension policies, and mandatory assessment preparation time.

What are the rules and processes for managing EPA project deadlines and assessment reschedules?

Help with EPA bookings and general support

EPA Logistics and Support

Work-Based Projects can be resubmitted only before the original deadline; late resubmissions are not accepted.

Can I change my EPA work-based project after I have submitted it?

Instructions on submitting work-based projects (may also be known as project proposal, AM1 or EPA project)

When and how should I submit my EPA work-based project?

How to change your Work-Based Project idea, requiring EPAO approval and no deadline extension. Contact EPAO directly for consent.

Can I change my EPA work-based project idea?

What is the word count for the work-based project?

Guidelines for Apprentices to request Work-Based Project (WBP) extensions, pauses, or special considerations via Success Coaches and the EPAO.

Requesting an EPA Work-Based Project (WBP) Extension or Special Consideration

Explains the Work-Based Project Declaration Form, which requires signatures from the individual and a manager to confirm authenticity.

What is the work-based project declaration form?

Guidance on Work-Based Projects that form part of some programme's EPA

Work-Based Projects

The timeline and delivery of EPA certificates, how to change delivery address, and resolve missing/damaged certificates.

When and how will I receive my EPA certificate

Qualifications from apprenticeships, UCAS points policy, and credit transfer for degree-level apprenticeships to higher education.

What qualification will I receive by completing an apprenticeship?

EPA result grades, timeline (10-15 working days), notification method, and steps to take if results are delayed or missing.

When and how will I receive my EPA results?

Support and next steps if you don't pass your EPA, covering notification, resubmission attempts, and Success Coach guidance.

What support is available if I don't pass my EPA?

The EPA appeal process, outlining valid grounds, evidence requirements, and the importance of speaking with your Success Coach.

Can I appeal my EPA result?

Understanding EPA Results and Qualifications

Results and Certification

No tickets or conversations found

Try selecting a different creation date range.

Tickets and conversations you've started through the messenger will appear here.

No tickets or conversations created by you

Try using different keywords or checking for typos.

Try selecting a different update date range.

Find answers and get help from Intercom Support and Community Experts

Conversations you've started through the messenger will appear here.

No conversations created by you

No conversations found

Title

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

Advertising cookies are set by our advertising partners to collect information about your use of the site, our communications, and other online services over time and with different browsers and devices. They use this information to show you ads online that they think will interest you and measure the ads' performance. Social media cookies are set by social media platforms to enable you to share content on those platforms, and are capable of tracking information about your activity across other online services for use as described in their privacy policies.

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

These cookies are necessary for the website to function and cannot be switched off in our systems.

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

Your Privacy Choices

We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.

Cookie Settings

Empty Help Center

Uh oh. That page doesn’t exist.

Home

Search results

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.

No tickets created by you

No tickets found

Conversations and tickets in {topic}

Conversations and tickets in {topic} // {subtopic}

Volume, requesters and topics for your company.

Insights

Top requesters

AI topics

Track the progress of all tickets and conversations related to your company.

Customer Portal.

Track the progress of all tickets related to your company.

Tickets portal.

{assigneeName} needs more information from you

Tickets

No access to tickets portal

Search

Skip the search. Describe what you’re trying to do and get a grounded answer.

Browse articles and guides in this topic.

Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

Prototype answer unavailable

I’ve got this page open. Ask me anything about it and I’ll answer from the docs.