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Core Software Access Requirements for All Programmes

Updated over 2 weeks ago

A successful and impactful launch for your Multiverse apprenticeship programme relies on ensuring the necessary technical environment is prepared. Providing learners with the required software and system access from the beginning is fundamental to enabling their full participation and maximising the benefits of the programme for your organisation.

This guide outlines the key software and access requirements that need to be addressed to ensure technical readiness.


Key Software and Access Stages

Ensuring the technical setup for a Multiverse programme involves the following stages:

πŸ–±οΈStage 1: Core Platform Connectivity

Verification of your organisation's network connectivity to the essential Multiverse learning platform and integrated services is required.

  • Action: Utilise the Multiverse Access Checker tool at https://check.multiverse.io to test connectivity. Any issues flagged by the checker will need to be investigated and resolved to ensure seamless access to the core platforms and video conferencing used for live sessions.

πŸ“©Stage 2: Essential Communication Allowlisting

Reliable receipt of critical programme communications from Multiverse is necessary for both apprentices and internal administrators.

  • Action: Ensure that Multiverse email addresses and domains are allowlisted within your organisation's email security systems (spam filters, firewalls). This includes:

πŸ“ŸStage 3: Programme-Specific Software Access

Each Multiverse programme has specific software or tool requirements tailored to the curriculum and skills being developed. These requirements are in addition to the core platform access requirements.

  • Action: Identify the specific Multiverse programme(s) your apprentices are undertaking. Refer to the dedicated articles linked below for detailed lists of the software, tools, and access required for each programme category. Follow the provided installation guides, allowlisting instructions, and configuration steps to ensure the required software, tools, or platforms are accessible from the apprentices' work environment. Testing any provided links or URLs is recommended to confirm access.

βœ…Stage 4: Technical Readiness Confirmation

A formal confirmation that all necessary software and access requirements have been addressed is required to ensure the organisation is technically prepared for the programme launch.

  • Action: Complete the Software Requirements Sign-Off process as guided by your Multiverse contact. This process serves as a formal confirmation that the technical prerequisites for the programme are met.

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