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PandaDoc

Updated this week

What is PandaDoc?

PandaDoc is a cloud-based document management software that allows learners, their organisation and Multiverse coaches to sign necessary documentation and contractual agreements. PandaDoc is E-SIGN, EUTA, HIPPA and GDPR compliant and SOC 2 certified. More information about PandaDoc Security is available here.

PandaDoc is used to send Training Plans and Apprenticeship Agreements. These documents must be signed by all parties as part of the Multiverse partnership. These documents are required under ESFA funding rules and must be completed within 42 days from the start of an apprenticeship.

When do learners need access to PandaDoc?

To ensure all documentation is completed within the 42-day window, apprentices and their managers must be able to access and use PandaDoc 2 working days prior to their Flying Start.

How to ensure recipients can receive documents sent via PandaDoc

To ensure that recipients can receive their documentation, the following email addresses should be marked as ‘safe senders’:

In addition to that action, emails from the following IP addresses should be allowed:

  • 161.38.192.55

  • 143.55.224.80

  • 23.253.182.200

  • 146.20.113.82

  • 161.38.192.179

  • 69.72.33.165

  • 104.130.122.209

  • 69.72.39.174

  • 198.61.254.237

How to ensure recipients can view and sign documents sent via PandaDoc

To ensure recipients can view and sign documentation in the PandaDoc web app, the following third-party domains should be added to your list of trusted websites:

  • pandadoc-static.com

  • hubspot.com

  • segment.io

  • uploadcare.com

  • ucare.com

  • app.pandadoc.com

  • api.pandadoc.com

  • store.pandadoc.com

  • billing.pandadoc.com

  • s3.amazonaws.com

  • cloudfront.net

  • uploadcare.pandadoc.com

  • ucareupload.pandadoc.com

  • ucaresocial.pandadoc.com

Further information can be found on the PandaDoc website:

What data will be within PandaDoc?

  • Organisation name

  • Apprentice name

  • Apprentice date of birth

  • Training schedule

  • Training provider policies

  • Agreements to confirm eligibility for ESFA funding

  • End Point Assessment organisation details

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