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What is a Progress Review & why are they important?

A manager’s guide to the mandatory 3-month Progress Review, covering ESFA requirements, documenting business impact, and using the Multiverse platform for performance evaluations.

Updated over a week ago

What are they?

A progress review is a regular evaluation between the coach, manager, and apprentice. They are mandatory ESFA requirements which should take place every 3 months, in order to access funding for the apprenticeship.

Why are they important?

As an apprentice manager, conducting regular progress reviews is a key part of the apprenticeship. More importantly, these reviews are your best tool for aligning their training with your business objectives. They provide a structured opportunity to give feedback, resolve challenges, and ensure the skills they learn deliver real value to your business.


How do you complete a progress review?

For full details on how to complete the progress review via the Multiverse platform, click here.

A live, synchronous progress review meeting may also be initiated by the coach, particularly if an apprentice is identified as being off-track or requires extra support, or if you disagree with their progress evaluation. When a live meeting is scheduled, your participation is crucial. During this discussion, the final rating will be agreed upon, and the coach will record the outcome.

What will you be asked?

  • In the last 3 months, has my apprentice delivered business impact as a result of skills learned on the apprenticeship?

  • Please give a specific example of your apprentice delivering business impact.

  • What are 2–3 development areas that your apprentice could invest in over the next 3 months?

  • The apprentice is: (You will select a progress evaluation from a dropdown menu).


Manager Tip: Look out for progress review reminders via email and ensure you complete them on time. You can expect to receive your first reminder between months 2 and 3.

Important: Check that you can access your Multiverse account ahead of time. Click here for guidance on how to do so.

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