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Accessing and Participating in Community Events
Accessing and Participating in Community Events

How to get involved with Community Events, including troubleshooting issues with invitations

Updated over a week ago

Overview

Through the Community Hub, you can access hundreds of events designed to help you practise skills for your apprenticeship, develop your leadership abilities, and network with other apprentices and alumni. This article addressed frequently asked questions about attending Community Events.

How to Access Event Invitations

Joining community events requires accessing the appropriate event links, which are distributed through several channels:

  1. Registration Confirmation Email: Once you register for an event, you will receive an email from "Multiverse Community" confirming your registration.

  2. Google Calendar Invite: These invites are sent on Mondays, Wednesdays, and Fridays as the event approaches.

  3. Reminder Email: A reminder is sent at least one hour before the event starts.

If you registered on the day of the event, you might miss the Google calendar invite and/or the reminder email, due to their scheduled delivery times. If you suspect this has occurred, please contact the event organiser. The relevant contact details can be found on the event’s page within the Community Hub.

How to Cancel Your Ticket

If your plans change and you need to cancel your attendance, you can do so easily by following these steps:

  1. Click the profile picture icon located at the top right-hand corner of the Community Hub.

  2. Select ‘My Events’ from the dropdown menu.

  3. Locate the event ticket you wish to cancel and click ‘See Order’.

  4. Finally, click ‘Cancel Complete Order’ to complete the process.

Accessing Event Recordings

Community event recordings are made available to ensure you can catch up on events you missed or revisit sessions for further learning.

  • Upload time: Recordings are typically uploaded within 5 working days following the event.

  • Where to find recordings: You can access these recordings either directly on the individual event page or by visiting the Event Recordings folder.

Contributing to the Community Hub Blog

For apprentices interested in contributing content or sharing experiences through the Community Hub’s blog:

  • Want to write a blog? Register your interest here.

Need further support? Our Support Team are happy to help. You can contact the support team via the widget in the bottom right-hand corner of this page.

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