From 29 June 2026, Multiverse asks all users to accept updated Terms of Service before they can continue using The Platform. This is a one-time step and takes only a few seconds. This article explains what to expect, what to do, and what happens after you accept.
What Is Happening
Multiverse has updated its Terms of Service to reflect new features on The Platform. To continue, every user accepts the updated terms once. New users accept during sign-up. Existing users accept on their next login after 29 June 2026.
Frequently Asked Questions (FAQs)
About the Change
Questions | Answers |
Questions: Why am I being asked to accept new Terms of Service? | Answers: Multiverse has updated its Terms of Service to reflect new features on The Platform. To keep using your account, you accept the updated terms once. The step takes only a few seconds. |
Questions: When does this change take effect? | Answers: The change takes effect on 29 June 2026. From this date, the acceptance step appears the next time you log in. |
Accepting the Terms
Questions | Answers |
Questions: Do I have to accept the updated terms? | Answers: Yes. Acceptance is required to continue using The Platform. You cannot access your account until you accept the updated Terms of Service. |
Questions: Can I skip or close the acceptance screen? | Answers: No. The acceptance screen cannot be skipped or closed. You need to accept the updated terms before you can continue. |
Questions: Will I see this screen every time I log in? | Answers: No. The acceptance screen appears only once. After you accept, you will not see it again and your experience continues as normal. |
Questions: What happens if I do not accept? | Answers: If you do not accept, you cannot access The Platform. Your account stays on the acceptance screen until you accept the updated terms. |
Signing Up and Flying Start
Questions | Answers |
Questions: I am signing up for the first time. What do I need to do? | Answers: During sign-up, you will see a checkbox to accept the Terms of Service. Tick the checkbox to complete your registration. You cannot finish signing up without accepting. |
Questions: The acceptance screen appeared during my Flying Start session. What should I do? | Answers: Accept the Terms of Service to continue. This is a required one-time step. It does not affect the rest of your Flying Start session or your learning. |
Reading the Terms and Getting Help
Questions | Answers |
Questions: Where can I read the full Terms of Service? | Answers: The full Terms of Service are linked on the acceptance screen. Read the terms there before you accept. |
Questions: The screen will not load, or it reappears after I accept. What should I do? | Answers: First, refresh the page and try again. If the screen still does not load, or it reappears after you accept, contact the Multiverse Support Team for help. |