How to Access Yoodli on the AI Solutions Builder Programme

Summary

Yoodli is an AI-powered communication coaching tool used on the AI Solutions Builder (AISB) programme. The Apprentice uses Yoodli to practise conversations and complete project tasks. Access is provided as part of the programme — the Apprentice does not need to purchase or download anything separately.

How the Apprentice Receives Access to Yoodli

Multiverse sends a Yoodli invitation email to the Apprentice during the onboarding process. The invitation should arrive shortly after Flying Start (first session). The Apprentice must use this email to create a Yoodli account before Flying Start.

If the Apprentice already has a Yoodli account, they will receive an invitation to join the Multiverse organisation. The Apprentice must accept this invitation to access programme content.

How to Create a Yoodli Account

Open the Yoodli invitation email sent during onboarding from [email protected].
Click the “Accept invitation” link in the email. (See image below)

3. Follow the on-screen steps to “Join the organisation” and set up an account.

Important: Sign up with the same email address you received in your invite.

4. Once the account is set up, the Apprentice can access Yoodli directly from the programme.

How to Access Yoodli from the Platform

The Apprentice needs to create the account first to be able to access Yoodli activity from The Platform. To open Yoodli during a project task:

Navigate to the relevant project page in The Platform.
Click the Yoodli link on the project page.
Sign in to Yoodli if prompted.
Follow the instructions in project task sections, complete the required Yoodli task, and return to the Multiverse Platform.

I Have Not Received My Yoodli Invitation Email

If the invitation email has not arrived, follow these steps in order.

Check the spam or junk folder in the email account.
Search for an email from @yoodli.ai or @speak.yoodli.ai — the email may have been filtered.
Ask the employer IT team to allowlist the domains @yoodli.ai and @speak.yoodli.ai.

Note: Allowlisting the domains is a mandatory requirement listed in the AI Solutions Builder Tech Requirements and must be in place before Flying Start.
If the invitation email is still missing after completing steps 1 to 3, contact Multiverse via the Support Hub to request a new invitation.

I Have Received an Invitation but the Link Does Not Work

Yoodli invitation links expire after a set period. If the link in the invitation email is no longer active, contact Multiverse via the Support Hub. A new invitation can be sent by the programme team.

Frequently Asked Questions (FAQs)

Questions	Answers
Question: Do I need a Yoodli account before my Flying Start session?	Answer: No. The Apprentice will receive an invite to activate a Yoodli account after Flying Start. If it has not arrived by two working days after Flying Start, contact Multiverse via the Support Hub.
Question: I already have a Yoodli account from a previous job. What do I do?	Answer: The Apprentice will receive a separate invitation to join the Multiverse Yoodli organisation. The Apprentice must accept this invitation. The existing account is used — no new account is needed.
Question: My employer's IT team has not allowlisted Yoodli. Can I still access it?	Answer: No. If Yoodli's email domains are blocked by the employer's IT systems, the Apprentice will not receive the invitation email and may not be able to access Yoodli. The employer is responsible for ensuring allowlisting is in place before Flying Start. This requirement is listed in the AI Solutions Builder Tech Requirements.
Question: I clicked the link on my project page but it is asking me to sign in and I do not have an account.	Answer: The Apprentice must set up a Yoodli account before using the project page link. If the invitation email has not been received, follow the steps in the "I Have Not Received My Yoodli Invitation Email" section above.