You can withdraw an in-progress or submitted application yourself, directly from your dashboard. You do not need to contact the Multiverse Support Team. This applies whether you are applying through a Skills Scan (the diagnostic assessment that matches you to a programme) or through a standard application.
Important: Withdrawing your application is permanent and cannot be undone. Only withdraw if you have been asked or instructed to restart your application. If you are unsure, speak to your employer or contact the Multiverse Support Team before you withdraw.
When to Withdraw Your Application
Withdraw your application only when you have been instructed to start a new one. This usually happens when your employer or a member of the Multiverse team asks you to restart your application from the beginning. Withdrawing permanently ends your current application. Do not withdraw simply to pause or review your application, because you cannot resume it afterwards.
How to Withdraw Your Application
Follow these steps:
Go to your User Home Dashboard.
Find the Complete your application card.
Select the '...' menu in the top right of that card.
Select Withdraw application.
5. Read the confirmation message carefully.
6. Select Yes, withdraw application to confirm.
Note: To stop without withdrawing, select Cancel or close the confirmation message. After you confirm, a message shows that your application is withdrawn. Your Complete your application card no longer appears on your dashboard.
What Happens After You Withdraw
Re-Apply to the Same Goal
A withdrawn application can be re-started if you are applying to the same goal. Use the same link you were previously sent.
Apply for a Different Goal
To apply again, you need a new invitation from your employer. Once your employer invites you, you can start a fresh application or a new Skills Scan. If you do not see an invitation, reach out to your manager or employer.
If You Want to Edit a Submitted Skills Scan
Withdrawal removes your application completely. If you only want to edit a Skills Scan you have already submitted, withdrawal is not the right route. Contact the Multiverse Support Team for help with editing a submitted Skills Scan.
Frequently Asked Questions
Questions | Answers |
Question: Can I withdraw my application without contacting Multiverse? | Answer: Yes. You can withdraw an in-progress or submitted application yourself from your User Home Dashboard. Open the Complete your application card, select the '...' menu, then select Withdraw application. You do not need to raise a support ticket. |
Question: How do I withdraw my application? | Answer: Go to your User Home Dashboard. On the Complete your application card, select the '...' menu, then select Withdraw application. Read the confirmation message, then select Yes, withdraw application. |
Question: Can I get my application back after I withdraw it? | Answer: No. A withdrawn application is permanent and cannot be retrieved. You cannot resume it. Only withdraw if you have been asked to restart your application. |
Question: How do I apply again to the same goal after withdrawing? | Answer: To apply again to the same goal, you can use the same Skills Scan link that was previously shared with you. |
Question: How do I apply to a different goal after withdrawing? | Answer: If you have been asked to apply for a different goal, then you will need a new invitation from the Multiverse account team. |
Question: I want to edit my submitted Skills Scan, not remove it. What do I do? | Answer: Withdrawal removes your application completely and cannot be undone. To edit a Skills Scan you have already submitted, contact the Multiverse Support Team instead of withdrawing. |
Question: Should I withdraw my application if I am unsure? | Answer: No. Withdrawal is permanent. If you are unsure, speak to your employer or contact the Multiverse Support Team before you withdraw. |