Why this matters for you
Your apprentice is building AI, data, and tech skills that will make them more productive and valuable to your team. Understanding how the Multiverse platform works helps you support their learning and maximise the return on your investment.
Watch the video below to see how the platform, expert coaches and instructors, and Atlas—an AI guide—work together to develop your apprentice's skills.
The Multiverse approach: applied, guided, and equitable
Multiverse closes critical skills gaps by moving beyond traditional theory. Our approach is built on measured, applied, guided, and equitable learning—ensuring that every hour your apprentice spends learning translates directly into value for your team.
What this means for you:
Your apprentice completes projects that are tailored to your organisation, using your specific tools and data. By the time they submit a project, they've already created a work product relevant to their role.
What your apprentice is learning
Your apprentice isn't just earning a qualification. They're building practical skills they can apply immediately in their role. Every project is:
Tailored to your organisation: Uses your specific tools and data
Mapped to business problems: Aligned with skills that solve real departmental challenges
Immediate value add: Generates work products relevant to their role
How you can help:
The skills they learn today can solve problems in your team tomorrow. Encouraging them to apply their learning at work accelerates both their development and your team's performance.
The platform: their learning dashboard
Your apprentice uses their my.multiverse home dashboard to track their progress and stay on course. It shows them:
Their next milestone: Clear visibility of upcoming tasks and deadlines
Progress tracking: Real-time view of their journey from enrolment to completion
Skills mastered: Recognition of the skillsets they've built
How you can help:
Ask your apprentice about their current milestone during your regular one-to-ones. Showing interest in their progress boosts engagement and helps you identify opportunities to apply their new skills in real work projects.
Atlas: 24/7 AI support
Atlas is an AI guide available to your apprentice round the clock. It helps them:
Identify high-impact projects in their current role where they can apply their learning
Get instant feedback on submitted work in minutes, with unlimited opportunities to improve and reach mastery
Develop independent problem-solving skills through guided Socratic dialogue rather than direct answers
Safe practice environment
Through the integrated sandbox, your apprentice can practise high-level skills like Python coding in a secure environment before deploying them to live business tasks.
How you can help:
When your apprentice mentions a project they're working on through Atlas, help them find opportunities to implement it in your team. Real-world application is where the learning becomes valuable to your business.
Example:
One apprentice, Grace, used Atlas to guide her in building a customer service chatbot. Her line manager helped her deploy it in the team. The result: 15 hours saved per week, 14% reduction in support tickets, and Grace earned a promotion within six months.
Expert guidance: coaches and instructors
Your apprentice has access to human expertise alongside AI support:
Dedicated coach: Provides one-to-one mentorship and monitors progress
Expert instructors: Lead live group workshops and are available for 20-minute one-to-one sessions bookable through Atlas
Peer communities: Collaborative problem-solving with fellow learners
Community network: Access to over 22,000 current learners and alumni
How you can help:
If your apprentice is stuck or falling behind, they have multiple support routes. Encourage them to use these resources—they're already included in your programme investment.
Flexibility built in
We understand work demands fluctuate. If your apprentice misses a live session due to work commitments or annual leave, they can catch up using:
Session recordings
Full transcripts
Platform coach chat
How you can help:
Protect dedicated learning time where possible. While the platform is flexible, regular, protected time leads to better outcomes.
The leader view: tracking impact and ROI
As a manager, the platform provides you with a learner performance dashboard. This tool gives you transparency into your team's growth and return on investment.
Key insights you'll see
Early intervention: Identify exactly where your apprentice might need additional support to stay on track
Engagement tracking: Monitor project completion and participation
Business alignment: Align your team's professional development directly with your business objectives
The business impact: what to expect
Retention:
94% of Multiverse apprentices remain with their company after completing the programme.
Career progression:
Nearly 1 in 2 learners earn a promotion during the programme or within the following 12 months—a strong indicator they're delivering increased value.
Practical application:
Through integrated practice environments and programme-specific tasks, your apprentice builds skills that top employers value. They're encouraged to apply these immediately in your business.
Measurable outcomes:
Multiverse apprentices have driven over £2 billion in ROI for their employers through improved productivity, efficiency gains, and innovation.
How you can help:
Schedule monthly conversations about how they're applying their learning. Ask:
What skill are you working on right now?
Where could this help our team?
What project could you test this on?
These conversations help your apprentice see the connection between learning and impact - and help you spot opportunities to benefit from their development.
Frequently Asked Questions (FAQs)
Questions | Answers |
Question: How can I monitor my Apprentice's progress on The Platform? | Answer: Managers can use the Learner Performance Dashboard (the "Leader View") to gain detailed insights into engagement, track project completion, and identify areas where the Apprentice may need support. |
Question: What happens if an Apprentice misses a live session? | Answer: If an Apprentice is on annual leave or has a scheduling conflict, they can access session recordings and transcripts directly on The Platform to catch up. |
Question: How does Multiverse ensure the skills learned are relevant to my team? | Answer: Through Applied Learning, projects are specifically tailored to the Apprentice's role and your organisation's internal tools, ensuring immediate practical application. |
Need support?
If you have questions about supporting your apprentice, contact your Customer Value Partner. They're here to help you both succeed.