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Supporting your Learner’s Off-the-Job Training

A manager’s guide to supporting Off-the-Job (OTJ) training, covering the 6–8 hour weekly requirement, qualifying learning activities, and how to protect apprentice time for business impact.

Updated over a week ago

Overview

Your team member has started a Multiverse apprenticeship, and part of their journey includes something called Off-the-Job (OTJ) training. Here's what you need to know to support their success - and maximise the return on your organisation's investment and your team’s time commitment.

What is Off-the-Job Training?

Off-the-Job (OTJ) training is protected time for your apprentice to learn and develop the skills, knowledge, and behaviours they need to excel in their role. It's a requirement from the Department for Education, and it happens during their normal working hours - not in addition to them.

Your apprentice will spend around 6 to 8 hours per week on OTJ activities. This is time dedicated to their professional growth, and it directly benefits your team and organisation.

Why does OTJ matter?

Supporting OTJ isn't just a compliance requirement - it's an investment that pays off. Your apprentice is building critical AI, data, and tech skills that they'll apply directly to their work. Apprentices who complete their OTJ on track are more confident, productive, and engaged. When your apprentice succeeds, your team wins.


How you can support your learner

Protect their learning time

Ensure your apprentice has the space to complete 6–8 hours of OTJ each week during working hours. Some weeks will be busier than others - that's normal. What matters is that they reach 100% of their required hours by Gateway (the final stage before their end-point assessment, where they demonstrate everything they've learned).

Help them spot OTJ opportunities

Not all OTJ happens in a workshop. Your apprentice's learning time splits between structured learning and applying that learning in practice.

Activities that count include:

Structured learning

  • Attending live sessions, workshops, or webinars

  • Online learning and completing simulation exercises

  • Working with their Multiverse coach

  • Listening to relevant podcasts

  • Self-study and research

Application of learning

  • Shadowing colleagues or mentoring sessions

  • Applying new skills to projects (e.g., building a dashboard, automating a process)

  • Discussing how to apply new skills with you as their manager

  • Gathering knowledge from colleagues or conducting industry visits

  • Working on apprenticeship assignments

  • Reflective writing to gain a better understanding of skills and development

  • Presentations on a topic (either delivering or attending one)

  • Revision

If they are learning or practicing something new that is relevant to their apprenticeship during working hours, it likely qualifies as OTJ training.

You can read more in the Apprentice support article:
Understanding Off-The-Job (OTJ) Training for Your Apprenticeship.


Check in regularly

A simple "How's your apprenticeship going?" goes a long way. Ask about what they're learning and how they're applying it. Consider setting up a bi-weekly stand-up to spend 15-30 minutes seeing how it’s going and discussing any ways you can support them. And importantly: celebrate small wins - even saving the team 30 minutes is impactful, and can have a large cumulative effect.

Encourage consistent logging

Your apprentice is responsible for logging their OTJ hours on the Multiverse platform, but your support makes it easier. Encourage them to log as they go rather than waiting until the end of the week or month. If they're falling behind, help them identify opportunities to catch up. The sooner they address it, the easier it is to get back on track.

What doesn't count as OTJ?

These activities don't count as OTJ hours:

  • Onboarding and initial tech setup

  • Progress reviews with their coach

  • Any learning that happens outside normal working hours

What happens if they fall behind?

Falling behind on OTJ hours creates real challenges. It's difficult to catch up retrospectively, and they cannot proceed to Gateway if they're behind on hours, which delays completion. If your apprentice is struggling, encourage them to speak to their Multiverse coach or reach out to Atlas in the Multiverse Platform for support.


Final thoughts

Your apprentice's success is a shared responsibility. By protecting their learning time, helping them spot opportunities, and checking in regularly, you're not only supporting their development - you're strengthening your team and contributing to your organisation's goals.

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