Multiverse

<b>Our Support Team are on hand to help! </b>

Log a ticket via the Chatbot in the bottom right corner of the page.

Find help articles by clicking the relevant folder or using the search function <a href="https://support.multiverse.io/en/">here</a>.

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Can I contact the Support Team via email?

For speed and effectiveness, the only way to start a new chat with our support team is by creating a ticket through the Chatbot. This approach makes sure your inquiry gets to the right team straight away, helping us help you faster. 

- For speed and effectiveness, the only way to start a new chat with our support team is by creating a ticket through the Chatbot. This approach makes sure your inquiry gets to the right team straight away, helping us help you faster. 

Once I have logged a ticket, do I have to keep the Chatbot open?

Once you have submitted a ticket, you'll get replies both in the Chatbot and in the email you provided, so don't worry about keeping the window open.

- Once you have submitted a ticket, you'll get replies both in the Chatbot and in the email you provided, so don't worry about keeping the window open.