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How to Explore Articles or Contact the Support Team
How to Explore Articles or Contact the Support Team
Updated over a month ago

Our Support Team are on hand to help!

Log a ticket via the Chatbot in the bottom right corner of the page.

Want answers faster?

Find help articles by clicking the relevant folder or using the search function here.


Frequently Asked Questions

Can I contact the Support Team via email?

  • For speed and effectiveness, the only way to start a new chat with our support team is by creating a ticket through the Chatbot. This approach makes sure your inquiry gets to the right team straight away, helping us help you faster.

Once I have logged a ticket, do I have to keep the Chatbot open?

  • Once you have submitted a ticket, you'll get replies both in the Chatbot and in the email you provided, so don't worry about keeping the window open.

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