What you need before you sign up
To apply for an apprenticeship through Multiverse, your employer must have an active partnership with Multiverse and have agreed to sponsor the opportunity.
If you are unsure whether your employer is partnered with Multiverse, contact your HR or Apprenticeships team before you begin.
If you are not yet employed and want to apply for roles with a future employer, see the FAQ below.
How to sign up: step by step
Open the sign-up link in the email you received from Multiverse.
Enter your work email address. Multiverse uses your email domain to match you to your employer and display the relevant programme opportunities.
If your email domain cannot be verified, you will be prompted to enter your company's 6-digit company code. This code appears in the original sign-up email.
Complete the remaining account details and set a password.
Verify your account using the confirmation link sent to your work email address.
What happens after you verify your account
Once your account is verified, follow the on-platform guidance to complete your profile and the required skills assessments. These steps form part of your application to a Multiverse programme.
Frequently asked questions
Questions | Answers |
Question: I cannot find my sign-up email. How do I get started? | Answer: Go directly to platform.multiverse.io/upskiller/welcome to sign up. You do not need the original email to create your account. |
Question: Can I use a personal email address to sign up? | Answer: No. Use your work email address. Multiverse uses your email domain to verify your employer and display the relevant opportunities.
Personal email addresses cannot be matched to an employer. |
Question: My work email address is not being recognised. What should I do? | Answer: Enter your company's 6-digit company code when prompted. This code appears in the original sign-up email.
If you do not have the code, contact your HR or Apprenticeships team. |
Question: What is the 6-digit company code and where do I find it? | Answer: The 6-digit company code is a unique identifier for your organisation within Multiverse. It appears in the original sign-up email.
If you cannot find it, contact your HR or Apprenticeships team. |
Question: I do not know if my organisation is partnered with Multiverse. Who should I ask? | Answer: Contact your HR or Apprenticeships team. They can confirm whether your company has an active partnership with Multiverse.
If your company is not yet partnered, complete this interest form to register your interest. |
Question: I am not currently employed. Can I still apply for an apprenticeship? | Answer: Yes. Candidates who are not yet employed can apply for apprenticeship roles with a future employer.
See I am not yet employed but want to complete an apprenticeship with Multiverse for full details. |
Question: I already have a Multiverse account. Do I need to sign up again? | Answer: No. Log in at platform.multiverse.io using your existing details. If you cannot access your account, use the forgotten password option on the login page. |
Question: I have forgotten my password. How do I reset it? | Answer: Select the forgotten password option on the login page at platform.multiverse.io. A reset link will be sent to your registered work email address. |
Question: What are the skills assessments? | Answer: The skills assessments are short online assessments completed as part of your sign-up. They help Multiverse understand your existing knowledge, skills, and experience, and match you to the most relevant programme.
Complete them following the on-platform guidance after verifying your account. |
Question: What programmes can I apply for? | Answer: The programmes available to you depend on your employer's partnership with Multiverse. After verifying your account, the platform will display the opportunities relevant to your organisation.
Your HR or Apprenticeships team can advise on the programmes your employer has agreed to sponsor. |